After a storm, the last thing you need is more stress. Timberline Expert Tree Service has over 30 years of experience navigating insurance claims — and you pay nothing out of pocket until your insurance pays us.
Most homeowners don't realize how much of their tree damage is covered by insurance. After 30+ years and thousands of local claims, Timberline Expert Tree Service has become a trusted partner for navigating the insurance process after storm damage.
We've worked with every major insurance carrier operating in Georgia. We know what adjusters look for, how to document damage properly, and how to communicate your claim in a way that gets it processed quickly and fairly.
Most importantly — you don't pay us a single dollar until your insurance company pays the claim. We take on the financial risk so you don't have to. Our goal is to make a stressful situation as simple and painless as possible for you and your family.
Timberline does not collect any payment from you until your insurance company has paid the claim. We handle the work, the documentation, and the adjuster communication — and we wait for the insurance payment alongside you.
From the moment you call us to the final cleanup, we handle every step of the process so you don't have to.
Before you call your insurance company, call Timberline. We'll come out, assess the damage, and help you understand exactly what happened — so you can report it accurately and completely to your insurer.
Our team photographs and documents all damage in detail. We provide a comprehensive written assessment that meets insurance company standards and gives your adjuster everything they need to process your claim efficiently.
With over 30 years of experience, we know how insurance adjusters think and what they need. We communicate directly with your adjuster on your behalf, answering technical questions and advocating for a fair settlement.
Timberline does not collect payment from you until your insurance company pays the claim. You have enough stress after a storm — worrying about upfront costs should not be one of them.
Once the claim is approved, our crew completes the removal, cleanup, and any additional work covered under your policy — leaving your property clean, safe, and fully restored.
Every policy is different, but here's a general guide based on our 30+ years of experience with Georgia homeowner's insurance claims.
Not sure if your situation is covered? Call us — we'll help you figure it out at no charge.
Answers to the most common questions we hear from homeowners navigating tree damage claims.
In most cases, yes — if the tree fell due to a covered peril such as a storm, lightning, or wind. Most standard homeowner's policies cover the cost of removing a tree that has fallen on a covered structure (home, garage, fence). Coverage for trees that fall in your yard without hitting a structure varies by policy.
This is one of the most common questions we hear. Generally, if your neighbor's tree falls on your property and damages a structure, your own homeowner's insurance covers the removal and damage — not your neighbor's. We can help you navigate this situation and document it correctly.
Some insurance companies request multiple estimates, while others do not. We recommend calling us first so we can advise you on what your specific insurer typically requires. In many cases, our documentation is sufficient for the adjuster to process the claim without additional estimates.
Most straightforward tree damage claims are processed within 3–4 weeks. Having thorough documentation from the start — which we provide — significantly speeds up the process. We stay in contact with your adjuster throughout to keep things moving.
If your claim is denied, don't give up. We can review the denial with you, help you understand the reason, and in many cases assist with an appeal. Our 30+ years of experience means we've seen nearly every scenario and know how to respond effectively.
With 30+ years of experience and thousands of claims behind us, we know how to get your claim processed quickly and fairly.
And you pay nothing until your insurance pays us.